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Shipping & Returns

How are shipping costs determined?

Shipping costs are determined by your item's size and weight, your selected shipping method, and your delivery address.

In your shopping cart, we show your estimated shipping cost, based on the lowest price shipping method available. 

When Will My Order Ship?

Each product  has an estimated processing time, which is given in business days and provided on the product's page. Processing times vary based on how your item is being shipped and where it is being fulfilled. Your full delivery timeframe includes both processing time and the time your item is in transit.

Business days are Monday to Friday and do not include federal holidays within the United States.

After the carrier receives your order, they will contact you to schedule a delivery time. Typically, carriers require a minimum four-hour window for delivery. An adult older than age 18 must be present and available to sign for the delivery. Large-item shipping methods include.

Select between Curbside Delivery and Delivery & Installation options.

Curbside Delivery Your product will be delivered via standard ground shipment, through UPS or FedEx.

Delivery & Installation Your product will be delivered via standard ground shipment, through UPS or FedEx. The assembly process will then be scheduled and completed by an assembly provider, who will contact you by phone within 24-48 hours after your purchase.
How Can I Track My Shipment?

You can view the status of your shipment by visiting our Track Your Order page.

Tracking availability varies based on the types of items you purchased, your selected shipping method, and the carrier of your item. Please note, it may take up to 48 hours for a carrier to scan your order into its tracking system. This means your tracking number may not provide updates for up to 48 hours.
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